11 bat Privacy Policy — Your Information, Our Responsibility

The information collected is primarily used to manage your account, verify your identity, and process financial transactions. Your login and transaction data is analyzed to ensure the security of the 11 bat platform and to prevent fraud. Usage patterns may be reviewed to personalize your gaming experience and provide relevant offers. Information may also be used to fulfill legal obligations, respond to requests from regulatory bodies, and resolve disputes. Promotional emails or SMS may be sent with your consent, and you have the option to withdraw that consent at any time. We never sell your information to advertisers or third parties.

11 bat shares your information with third parties only in limited and specific circumstances. Necessary financial information is shared with trusted payment gateway partners for payment processing, and these partners operate under strict confidentiality agreements. Information may be provided in response to lawful requests from law enforcement agencies or regulatory authorities in Bangladesh. Operational information may be shared with the platform's technical service providers such as server hosting or cybersecurity firms, however they may not use that information for their own purposes. Users will be notified in advance in the event of a company merger or acquisition. We never sell or rent your information for marketing purposes.

Industry-standard SSL/TLS encryption technology is used on the 11 bat platform to keep your information secure, preventing third-party access during data transmission. Sensitive information stored on servers is kept in encrypted format and only authorized personnel can access the necessary data. Regular security audits and vulnerability assessments are conducted to ensure the system remains protected at all times. If a suspicious login or unusual activity is detected, an automatic alert system is activated and the account may be temporarily locked if necessary. However, no method on the internet is one hundred percent secure, so we also advise you to use a strong password and keep your login credentials confidential. In the event of a security breach, we will promptly notify the affected users.

Under applicable laws in Bangladesh, you have several important rights regarding your own personal information. You may request a copy of the information we hold about you at any time and ask for corrections to any inaccurate data. You also have the right to request deletion of your information in certain circumstances, however some data may need to be retained for a specified period due to legal obligations. If you wish to opt out of promotional communications, you can inform our support team at any time. Even after account closure, some information may be retained for up to five years as required by law. Please contact our support team for any privacy-related requests or complaints.

The 11 bat platform uses cookies and similar tracking technologies that enhance your browsing experience and keep login sessions secure. Essential cookies are necessary for the platform's core functionality, and disabling them may prevent the site from working properly. Functional cookies remember your language preferences and settings, providing a more convenient experience on subsequent visits. Analytics cookies help us understand which parts of the platform are used most, however this information is not personally identifiable. You can control or delete cookies from your browser settings, though some features may become limited as a result. We do not use third-party advertising cookies.

11 bat reserves the right to update this privacy policy as needed, and the date of any changes will be noted at the top of the page. For significant changes, registered members will be notified via email or platform notifications where possible. Continued use of the platform after a revised policy is published will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly to stay up to date with the latest policy. For any privacy-related questions or concerns, please contact our support team directly. Our email: [email protected] — we are always here for you.